Terms of Service

Effective 20 September 2026. Last updated 20 September 2026.

These terms are a binding agreement between you and Covert Signals LLC (“Covert Signals”, “we”, “us”). They cover covertsignals.com, Covert.IM, and every other service we host for you (together, the “Services”). By using the Services you agree to them. If you do not agree, do not use the Services.

Section summaries in italics are for readability only. They are not part of the agreement.

1. Definitions

2. Your Account

Short version: access is by invitation, you keep your credentials safe, and you are responsible for what happens under your Account.

  1. Invitation. Access is by invitation and is reserved for Covert Signals clients and trusted partners. We may decline or withdraw an invitation at our discretion.
  2. Eligibility. You must be at least 18 years old and legally able to enter a contract. You must not be barred from receiving the Services under applicable law.
  3. Accurate information. Provide a working email address and keep it current. We use it for security notices and service notices.
  4. Account security. You are responsible for keeping your credentials, second factors, and encryption recovery keys secure, and for all activity under your Account. Tell us promptly at if you suspect unauthorized access.
  5. One human per Account. Accounts are for a single person. Do not share credentials. Machine accounts are allowed only where we have agreed to them in writing.

3. Acceptable Use

Short version: obey the law, do not attack the Services, and do not use them to harm people.

You must not use the Services to:

  1. break any applicable law or regulation, or infringe anyone’s intellectual property or privacy rights;
  2. send unsolicited bulk messages, phishing, malware, or fraudulent content;
  3. sexually exploit or endanger a minor, or distribute child sexual abuse material;
  4. threaten, harass, stalk, or incite violence against anyone;
  5. probe, scan, overload, or disrupt the Services or the infrastructure behind them, or bypass any access control, rate limit, or quota;
  6. impersonate another person or misrepresent your affiliation; or
  7. resell, sublicense, or provide the Services to third parties without our written agreement.

We may investigate suspected breaches and may remove Content, suspend an Account, or terminate access in response. Report abuse to .

4. Your Content

Short version: your Content stays yours, and encrypted Content is unreadable to us.

  1. Ownership. You retain all rights to your Content. We claim no ownership of it.
  2. Limited license. You grant us only the license necessary to operate the Services for you: to store, transmit, back up, and display your Content to the people you send it to. This license ends when your Content is deleted, except for copies held in backups until those backups expire.
  3. End-to-end encryption. Content in end-to-end encrypted conversations is encrypted on your device. We hold ciphertext we cannot decrypt, and we cannot produce it in readable form for you, for us, or for anyone else. Section 8 of the Privacy Policy explains what we necessarily can see.
  4. Recovery is your responsibility. If you lose your encryption recovery key and all verified devices, your encrypted Content is unrecoverable. We cannot restore it. Server backups do not and cannot include readable message content.
  5. No training. We do not use your Content to train machine learning models, and we do not provide it to anyone else for that purpose.
  6. Responsibility. You are responsible for your Content and for having the rights to it.

5. Privacy

Our Privacy Policy forms part of these terms and explains what we collect, why, and for how long. In summary: we run no analytics, serve no advertising, set no tracking cookies, and never sell or rent personal data.

6. Fees and Invoicing

Short version: paid Services are invoiced in advance, payable in 30 days, and non-refundable.

  1. Pricing. Fees, billing period, and scope are set out in the order form, quotation, or statement of work we agree with you. Where that document conflicts with these terms on a commercial point, that document controls.
  2. Invoicing. Unless the order form says otherwise, we invoice in advance and payment is due in full within thirty (30) days of the invoice date, in U.S. Dollars, without deduction or set-off.
  3. Late payment. On overdue amounts we may charge interest at 1.0% per month or the highest rate permitted by law, whichever is lower, plus reasonable costs of recovery, and we may suspend the Services after giving you at least ten (10) days’ written notice and an opportunity to pay.
  4. No refunds. Fees are non-refundable, including for partial periods and unused capacity, except where these terms or applicable law say otherwise. Suspension or termination for breach does not entitle you to a refund.
  5. Taxes. Fees exclude taxes. You are responsible for all taxes, duties, and governmental assessments arising from your use of the Services, other than taxes on our net income.
  6. Price changes. We will give you at least thirty (30) days’ written notice before a price change takes effect. A change does not affect the price for a billing period you have already paid for.

7. Suspension, Cancellation, and Termination

Short version: you can leave whenever you like; we can suspend or terminate for breach or non-payment.

  1. Your cancellation. You may close your Account or end a subscription at any time by writing to . Cancellation takes effect at the end of the current billing period.
  2. Our suspension. We may suspend your access immediately, without notice, if we reasonably believe your Account is compromised, is causing harm to the Services or another user, or is breaching Section 3, and for non-payment as described in Section 6.3. We will tell you why and, where we can, what would restore access.
  3. Our termination. We may terminate these terms for material breach that you do not cure within thirty (30) days of written notice, or immediately for a breach that cannot be cured.
  4. After termination. We will delete your Account data within ninety (90) days, except where we must keep it to meet a legal obligation, and except for copies in encrypted backups until those backups expire on their normal schedule.
  5. Survival. Sections that by their nature should survive termination do survive it, including Sections 4.1, 6, 9, 10, 11, and 14.

8. Availability and Changes to the Services

We aim for a reliable service but do not promise uninterrupted availability unless a service level agreement we have signed with you says otherwise. We may change, add to, or discontinue parts of the Services. For a change that materially reduces a paid Service, we will give you at least thirty (30) days’ notice and you may terminate the affected Service and receive a pro-rata refund of fees paid for the period after termination.

9. Disclaimer of Warranties

Short version: the Services are provided as is.

Except as expressly stated in these terms or a signed agreement, the Services are provided “as is” and “as available” without warranty of any kind. To the fullest extent permitted by law we disclaim all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that defects will be corrected. You assume the risk of loss arising from files or information you obtain through the Services.

10. Limitation of Liability

Short version: our liability is capped, and we are not liable for indirect losses.

To the fullest extent permitted by law:

  1. Neither party is liable for lost profits, lost revenue, lost goodwill, lost or corrupted data, or any indirect, incidental, special, consequential, or exemplary damages, however arising, even if advised of the possibility.
  2. Our total aggregate liability arising out of or relating to these terms is limited to the greater of (a) the fees you paid us for the Services in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. Dollars ($100).
  3. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not apply to liability that cannot be limited by law, or to your obligations under Sections 3 and 6.
  4. Neither party is liable for failure or delay caused by matters beyond its reasonable control.

11. Release and Indemnification

If you have a dispute with another user, you release us from all claims arising out of that dispute. You will indemnify and hold us harmless against claims, liabilities, and reasonable expenses, including legal fees, arising out of your breach of these terms or your unlawful use of the Services, provided we give you prompt written notice, let you control the defense and settlement (you may not settle in a way that leaves us liable), and give you reasonable assistance at your expense.

We require valid, binding legal process before disclosing any user data, we do not disclose voluntarily, and we challenge demands that are overbroad or defective. Where the law permits, we notify the affected user before disclosing. We cannot produce readable end-to-end encrypted content, because we do not have it. See Section 9 of the Privacy Policy.

13. Changes to These Terms

We may amend these terms. For a material change we will give you at least thirty (30) days’ notice by email or by a notice in the Services. Your continued use after the notice period means you accept the change. For non-material changes, such as corrections and clarifications, your continued use means you accept them. The effective date at the top of this document always reflects the current version.

14. Miscellaneous

  1. Governing law. These terms are governed by the laws of the State of Georgia and the federal laws of the United States, without regard to conflict of law rules. You and we submit to the exclusive jurisdiction of the state and federal courts located in the State of Georgia.
  2. Notices. We may give you notice by email to the address on your Account or by a notice in the Services, and you consent to receiving contractual notices electronically. Legal notice to us must be in writing to . Service of process may also be made on our registered agent on file with the Georgia Secretary of State.
  3. Assignment. You may not assign these terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.
  4. Severability and waiver. If a provision is held unenforceable, the rest remains in force. A failure to enforce a provision is not a waiver of it.
  5. Entire agreement. These terms and the Privacy Policy, together with any order form or signed agreement between us, are the complete agreement and supersede prior discussions on the same subject.
  6. Questions. Write to .